Q: Why do I need to transfer my site? What does website migration entail?
A: The web site migration service that we are offering is free of charge (to a certain extent). We’ll migrate your web site(s) to our top–of–the–line cloud hosting platform without you needing to do anything. We know from personal experience that changing hosting providers can lead to lost information and unnecessary network downtime. That is the reason why we’ll do all that for you for free!We have highly accomplished administrators whose main responsibility is to make certain that your site performs exactly as it did on your previous web hosting platform. The administrators are experts in transferring custom–built web sites, as well as web sites that are based on popular web apps like Joomla™ and WordPress.
Q: Just how long will it take for my website to be transferred to your platform?
A: There are lots of variables to take into account – the overall amount of files, the size of the database, the complexity of the web site itself and the current workload of our web site migration professionals, etc. Nonetheless, we do try to accomplish all website migrations in a 48–hour period. Smaller web sites are migrated much faster – usually in less than 24 hours.
Q: My privacy is important to me. What information do you need to have?
A: Yep. We will need to have the name of the web site that you’d like us to transfer. We will also need a means to log in to your current web hosting account so that we can get the files pertaining to your web site.
Q: I give you access to sensitive data. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my website be unavailable?
A: Your site will continue to work just like it did before with your former web hosting provider. As soon as we have completed the migration, your website will be configured to work on our hosting platform and we’ll ask you to preview it. If everything is working correctly, all you will need to do is change the NS records corresponding to your domain. Your website will be migrated to us with no downtime.
Q: Will my current web hosting provider learn that I’m leaving them?
A: Nah. We’ll never touch base with your web hosting provider about anything. They will not be aware of the website transfer either.
Q: Which web hosting providers can you transfer data from?
A: We can migrate your site from any web hosting provider or any Linux–driven web hosting platform so long as we can acquire access to the Control Panel and there is FTP access available.The only sites that we cannot transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.