1 hour ticket response
Our team of tech support engineers is dedicated to delivering fast answers to all your queries. We’ll examine your trouble ticket the second it’s been submitted and will respond with a solution to the problem within less than one hour after the trouble ticket submission. In reality, our average tech support ticket response time is 20 minutes.
A Top–Notch Help Desk Service
Our client service team members possess significant experience in the shared web hosting service niche and are practiced enough to find a swift solution to your problem. If, however, the situation at hand is not within the competency of a technician, the technical support ticket will be sent to a programmer or system administrator for additional assistance.
A User–Friendly Help Center
To help you get a quick tip on how to use a specific feature, we have included a truly user–friendly Help Center section in our Web Control Panel. You can search through a vast collection of web hosting account management articles and website administration articles, take a look at the F.A.Q. archive or watch our how–to video tutorials.