Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user assistance staff is educated to rapidly attend to all shared web hosting service clients’ queries and advise requests. Via our ticket system, it will be easy to send your request and a support team representative will likely return to you within maximum 1 hour. In reality, practice has shown that the standard answer time period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You can contact us 24x7x365 with any question you have got connected to Honest Hosting’s products and services. We have experts working on daily basis to deliver help any time required. Feel free to use the ticket system or post a message whenever you want, or grab the telephone or use the live chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require guide while working on your sites within the Control Panel, you can always select the Help button and see your problem in the selection of content articles that will show up. We have as well turned many of the posts into training videos. The catalogue of training videos will load if you click the Videos press button located in the top right angle.