Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Web Control Panel you’ll find an in–depth Help section offering a multitude of articles and regularly asked questions. They are compiled by our support team of competent techs. Just fill in your question and our clever system will show you the most suitable answer.

  • Top quality support service
  • Educational Videos

  • We have compiled a selection of instructional video tutorials that visually show how to troubleshoot a common issue connected to your shared web hosting service account. You will find the video tutorials in the Help section.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock help desk support service and a 1–hour response time guarantee. Our accomplished technical support engineers will be online 24x7 to attend to your questions and to remedy any problem that you might possibly have. Simply send a client support ticket from the Help Center and we will reply without any delay whatsoever.